As the world grapples with the Coronavirus pandemic, efforts to stop the spread have people feeling more isolated than usual. The pandemic has impacted all facets of life and a sense of community is needed now more than ever.Brand marketers are also feeling this pinch, having a harder time connecting with customers. Some brands are exploring news ways to use community to help address customer needs in addition to helping bolster their experiences.

How Brands Can Leverage Community to Bolster the Customer Experience

Please provide your contact information to continue.

Before submitting your information, please read our Privacy Policy as it contains detailed information on the processing of your personal data and how we use it.

Related Content

Forrester The Customer Relationship Management Marketing Services Landscape Q3 2025 x VML
In The Press

The Customer Relationship Management Marketing Services Landscape, Q3 2025

Forrester's overview of 28 notable providers helping brands maximize the value of their first-party data — with VML named among them
Read More
FW VML Uruguay IAIA
In The Press

VML Uruguay and Tata Supermarkets Launch"IAIA"

VML Uruguay presents an artificial intelligence-based brand experience initiated by grandmothers (IAIA)
Read More