November 17, 2017

VML Named Strong Performer among Digital Experience Service Providers

VML has been named a Strong Performer in "The Forrester Wave(tm): Digital Experience Service Providers, Q4 2017." VML, a global marketing agency with 33 offices and more than 3,000 people across six continents, was among select companies the research firm invited to participate in this evaluation. VML received the highest score possible for seven criteria including digital experience technology services, customer experience strategy services, experience design services and content services.

According to the independent report, Forrester Research tracks more than 60 agencies and consultancies with diverse roots in marketing, business, and technology that provide digital experience services to enterprise clients. Forrester narrowed that list to 14 large vendors with digital experience service practices and analyzed their offerings.

Forrester notes: "The accelerating pace of customers' rising expectations puts pressure on every company to build better -- and even better -- web, mobile, and conversational interfaces: digital experiences. These experiences go beyond the screen to be relevant in every channel.

"VML shows particular strength in customer experience strategy, design, content, and marketing support ... Clients like VML's can-do culture and ability to help them with customer strategy, design, content, and customer data."

Subscribers to Forrester can access the complete report here.

2017 is VML's 25th anniversary, and it has been a year of growth and expansion for VML -- one of the biggest in the agency's history. In September, VML announced the game-changing addition of Rockfish, a digital innovation shop with ecommerce expertise. VML achieved its pinnacle at Cannes with 27 Lions and 26 shortlist recognitions across 16 categories - more than doubling our wins from 2016. Additionally, after an intense and lengthy vetting process in which VML unpacked our policies, programs, systems, and the cultural intangibles around female representation in our workplace, the agency was one of only two to receive the great honor of 3% certification in 2017.

And just one year ago, VML was again recognized by Forrester, being named a Leader in "The Forrester Wave(tm): Lead Agencies, Q4 2016."

About VML

VML is a lead marketing agency that transforms brands through a connected consumer experience. VML's clients include Bridgestone, Colgate-Palmolive, Electrolux/Frigidaire, Ford, the Kellogg Company, Kimberly-Clark, New Balance, PepsiCo, Sprint and Wendy's.

Founded in 1992 and headquartered in Kansas City, Missouri, VML joined the world's largest communications services group, WPP, in 2001. VML has more than 3,000 employees with principal offices in 33 locations across six continents.