We deliver business transformation for the world's most iconic brands & businesses

Fragmented Demand. Ferocious Competition. Volatile Context. Disruptive AI.

Our customers are navigating more layers of complexity than ever before, and making growth happen has never been more challenging.

We bring unique value to our clients by delivering Business Transformation through the unmatched firepower of Consulting acumen, Data Excellence and Tech Leadership.

This integrated, outcome-driven approach helps our clients understand how to transform their business models, rethink customer experience to maximize customer lifetime value, accelerate omni-commerce sales performance, and adopt AI and tech to scale with agility and impact.

At the heart of this is our HCX framework: a proprietary model that, over the past 20 years, helped leading brands and business customer-centric transformation, putting humans first, breaking down silos, and connecting every part of the organization around one goal—creating value for customers and the business.

Visuel HCX Landing Page VML Consulting

Our expertises

Helping clients understand how to grow, transform and perform better.

Helping clients maximize the lifetime value of their customers.

Helping clients maximize their sales performance though all channels.

Helping clients adopt AI and technologies that improve agility, innovation and scale.

Our Leadership

Photo Aurélien Henri

Aurélien HENRY

MANAGING DIRECTOR VML CONSULTING

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Ishtar MORANTE

CHIEF CUSTOMER & MARKETING OFFICER

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Franck LISO

Franck LISO

CHIEF TECHNOLOGY OFFICER

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Emmanuelle EVETTE

E-COMMERCE DIRECTOR

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Jacques Henri

Jacques-Henri VALLA

BUSINESS CONSULTING & CUSTOMER EXPERIENCE DIRECTOR

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Aurélien DURAND

MARKETING EFFECTIVENESS & INTELLIGENCE DIRECTOR

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Anne-Charlotte ARGAND

HUMAN RESOURCES OFFICER

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Marc DE THORÉ

CHIEF FINANCIAL OFFICER

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