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Account Manager

Brand: VML

Capability: Client & Business Leadership

Location: Sydney, Australia

Requisition ID: 16764

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Your role in a nutshell 

In this role you will be solely responsible for managing a portfolio of clients, driving additional revenue and new business projects.

You will unite multi-disciplined teams, provide coaching and support to Account Executives on communication opportunities, and have a working knowledge of VML Commerce planning tools. 

Key Responsibilities

For our business to work, you will be required to spend time on certain areas of the business. Your key responsibilities are as follows:

  • Support the Account Director in managing a portfolio of clients and identifying growth opportunities.
  • Build and maintain trusted relationships with key client stakeholders.
  • Lead cross-functional teams to deliver integrated marketing and communications projects.
  • Prepare clear project and creative briefs, ensuring successful project delivery from briefing to completion.
  • Manage project timelines, priorities, budgets, and escalate risks where required.
  • Coordinate and mentor Account Executives and support team members.
  • Ensure all work meets client objectives, quality standards, and agreed deadlines.
  • Provide strategic communication advice based on client needs, market trends, and consumer insights.
  • Apply knowledge of integrated communication channels to deliver effective campaigns.
  • Contribute to agency initiatives, commercial outcomes, and new business opportunities.

Required Experience/Skills/Capabilities

  • Strong and proven experience at a similar level in advertising, marketing, or related business role.
  • Basic working knowledge of key multi-touch point communication programmes.
  • Advanced computer and IT skills including use of key Microsoft software programmes including Word, PowerPoint, and Excel.
  • For Regional Roles: Advanced English language skills required for business purposes. Fluency is a clear advantage for international clients.

VML AUNZ HIGHLIGHTS

There are many things that make VML an awesome place to work, but we think there are a few worth mentioning:

  • Energise Leave - 5 paid afternoons off each year.
  • Birthday Leave - a paid day off to celebrate your Birthday each year.
  • Loyalty Leave - a paid day off each year to celebrate your work anniversary.
  • Employee Assistance Program access 24/7 support.
  • Mental Health Support.
  • LinkedIn Learning access for all employees.
  • Foundation Day - the anniversary of our establishment where every employee works together to give back to the community.
  • PerkSPACE - a dedicated platform for employee benefits that help you save, grow and generously make life easier.
  • Parental Leave Policies.

 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP agency (NYSE: WPP). For more information, please visit  www.vml.com, and follow along on Instagram, LinkedIn, and X.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.