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SDS Events

Brand: VML

Capability: MarComms

Location: Buenos Aires, Argentina

Requisition ID: 17177

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

 

Who we are looking for:
We are seeking a detail-oriented and proactive Service Delivery Specialist (SDS Events) to join our team. In this role, you will play a pivotal part in setting up and managing digital and in-person events on user interface (UI) platforms based on event specifications. The ideal candidate is a quick learner with a keen eye for detail, strong analytical skills, and a passion for delivering exceptional marketing experiences.

What you’ll do:

  • Work on UI-based platforms to set up and manage digital events according to requester specifications.
  • Support the creation of event builds, a proven marketing tactic for Corporate and Field Marketing teams.
  • Collaborate with the Global Demand Center to drive event standardization across geographies.
  • Execute digital events such as Webcasts, Teams Live Events, and Virtual Events, ensuring engaging and effective communication with customers, prospects, and partners globally.
  • Facilitate end-to-end customer journeys for in-person events, supporting marketers in planning and executing local events.
  • Ensure accuracy in event configurations, data tracking, and issue resolution to deliver seamless experiences.

What you’ll need:

Must-Have Skills:

  • Experience working with Platform-as-a-Service (PaaS) solutions.
  • Quick learning ability and self-motivation.
  • Strong attention to detail.
  • Analytical mindset and logical reasoning skills.

Good-to-Have Skills:

  • Experience in marketing campaign management, including Customer Relationship Management (CRM), Digital Event Management, Digital Marketing, and Email Execution.
  • Understanding of modern marketing tactics, tools, processes, and best practices.
  • Proven ability to manage multiple events simultaneously, prioritize tasks, and meet deadlines.
  • Strong problem-solving skills with the ability to troubleshoot technical issues and implement effective solutions.
  • Excellent written and verbal communication skills to collaborate with stakeholders and convey event-related information effectively.

 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP agency (NYSE: WPP). For more information, please visit  www.vml.com, and follow along on Instagram, LinkedIn, and X.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.