In today's disruptive landscape, a clear digital enterprise transformation strategy is no longer optional—it's essential for survival and growth. Yet, many leaders face significant challenges in enterprise transformation initiatives, from managing organizational change to proving ROI. VML's 'Unlock' content series delivers expert answers on your most pressing business transformation challenges directly from our Enterprise Solutions team.
Unlocking the Power of Enterprise Solutions
Unlock is VML's series on enterprise transformation – delivering insights from our global experts on strategy, AI in business transformation, ROI and more
Unlock is the key to lasting enterprise growth.
Get actionable frameworks for your strategic enterprise initiatives.
Unlock gives you direct access to VML's problem-solution expertise. Each "bitesize" whitepaper offers immediate, actionable takeaways rooted in VML’s core Enterprise Solutions pillars, helping you lead change in your organization:
- Consulting: Develop a winning digital enterprise transformation strategy, roadmap and organizational capabilities
- Customer Experience (CX): Implement a customer experience transformation framework that builds loyalty and drives revenue
- Commerce: Leverage business model innovation strategies to modernize your commerce ecosystem for sales and efficiency
- Tech Transformation: Guide advanced technology adoption, including AI in business transformation, to build future-ready capabilities and measure enterprise transformation success
Get in touch:
With Enterprise Solutions experts spanning 40-plus global offices, at VML we help leaders navigate the complexities of change — designing strategies, building infrastructure and empowering organizations to thrive in an AI-enabled world and overcome their business transformation challenges.
For real-world examples of VML’s successful business transformation case studies, reach out to us here:
Our latest Unlock whitepapers
Winning Share of Decision in AI Search
When purchase decisions are made or influenced by AI before a consumer ever visits a retailer’s website, how can you ensure visibility when machines decide what shoppers should see? “Your PDP Is Now Training Data for AI: The Real Battle Isn’t Commerce. It’s Decision-Making." is a guide to help brands navigate this new paradigm and optimize around a stronger Brand Data Core to capture share of decision in AI search.
Modernize For AI, With AI
“Modernize For AI, With AI" explores how enterprises can close the gap between AI ambition and AI readiness through a strategic approach to modernizing data, applications and infrastructure. From legacy systems modernization to building agent-ready architectures, get practical steps to create scalable, future-ready foundations for growth and insights on foundational capabilities organizations need to support enterprise AI successfully.
Unlocking the Power of Data Clean Rooms
The future of commerce isn’t built on more tracking. It’s built on smarter, privacy-first collaboration. In the latest piece in our Unlock series "The End of the Map? Navigating the New World of Commerce with Data Clean Rooms," Tim Hartmann explores how brands can navigate the shift away from third-party cookies using data clean rooms and Amazon Marketing Cloud to unlock measurable growth and secure, privacy-first collaboration.
Agentforce For Digital Transformation
At the enterprise level, AI has moved from being a component of transformation to being its core engine. With agentic AI, the organizations that win will invest equally in people, processes and platforms. Our whitepaper "Agentforce Unlocked: Accelerating Digital Transformation with Salesforce Agentforce & VML" is a roadmap for brands to navigate these forces of change and turn the potential of AI into an engine of growth.
Supercharge Salesforce Growth
In today’s competitive digital landscape, organizations leveraging Salesforce solutions are under constant pressure to extract maximum value from their investment. Our whitepaper "Unlock the Full Value of Salesforce Marketing Cloud: What Actually Drives ROI Across Customer Journeys" lays out the steps for organizations to extract maximum value from their Salesforce Marketing Cloud platform.
Unlock The Invisible Shelf
AI is reshaping how consumers discover, evaluate and choose brands and much of that decision-making is now happening in environments marketers don’t directly see. In this Unlock report, “The Invisible Shelf: Your Guide to Winning in Agentic Commerce," Amanda Bailey and Molly Schonthal of the VML NA Commerce Enterprise Solutions team explore how AI agents are transforming discovery, consideration and selection.
Future-Proof With Gen AI
Gen Al is here, but widespread adoption remains elusive for many organizations. Our Unlock whitepaper "From Hype to Habit: Embedding Gen AI to Secure an Essential, Future-Proof Edge" presents a practical, people-first approach to Gen AI enablement, grounded in change management to embed Gen AI into day-to-day work – with four core principles to align leadership, assess readiness, build a change network and sustain momentum.
VML & Shopify E-Commerce
Legacy e-commerce platform replacement systems have become an existential liability – hindering agility, innovation, and your ability to meet modern consumer demands. Our Unlock whitepaper "The E-Commerce Migration Manual: A Strategic Guide to Platform Migration and Growth on Shopify" offers the definitive e-commerce migration strategy to transform your digital commerce operations and unleash unprecedented growth on Shopify.
Content Consistency Paradox
How do you embrace personalization while ensuring each interaction still conveys the same foundational brand truth? Our Unlock whitepaper “The Content Consistency Paradox: How to Scale AI-Powered Personalization Without Fracturing Your Brand” delivers a three-layered governance framework and six steps to implement it to personalize your brand content using AI within carefully set guardrails.
People-First Transformation
Our whitepaper "Unlocking Transformation Potential Through Change Management: Why People Are Crucial to the Success of Business Transformation Programs" highlights the human factor for transformation and how success begins with placing individuals, processes and organizational culture at the core of your transformation strategy.
Automotive AI Growth
Our Unlock whitepaper “The AI-Powered Automotive Revolution: A Strategic Blueprint for the Modern Automotive CMO” explores how to harness AI's potential for growth. From overcoming inefficient and time-intensive model year content cycles to closing the post-sale experience gap and strengthening data privacy practices, the paper presents a practical and safe framework for deploying AI.
The Power of Accessibility
For brands, a $13 trillion disability dividend remains untapped due to inaccessible digital experiences. Accessibility is even more critical with agentic AI – if your digital ecosystem is inaccessible, it’s invisible to AI agents. Our Unlock whitepaper “Mine the Gap Between Total Addressable and Total Accessible Markets to Capture New Growth” reveals how brands can make accessibility a competitive strength.
Website Growth Engine
Our VML Unlock whitepaper "How Intelligent Experiences Can Fuel Enterprise Growth Engines” gives you immediate actions to future-proof your website into an engine for growth. In an AI-first world, value accrues to systems that can respond, adapt and explain themselves. Organizations that act now will transform their websites into systems that drive revenue – those that don't risk being misinterpreted by machines they don't control.
Social Commerce That Sells
With 5.4 billion social users and over 50% already making in-app purchases, this dynamic market is expanding 2.3x faster than digital commerce overall. Our whitepaper “Shrinking the Distance From Discovery to Purchase to Make Social Commerce Work" offers practical steps and a proven strategy for enterprise brands to generate social commerce success in weeks, not months.
Building a Unified, Human First CX
"From Fragmented To Unified: Building Customer Experiences That Are Human First, Data-Inspired and Deliver Results" outlines a strategic framework for building a unified customer experience, transforming disparate data points into a powerful engine for growth by leveraging Customer Data Platforms (CDP), first-party data and the strategic use of AI in CX.
Using AI Voice to Increase Conversion
"Using AI Voice to Reduce Buyer Uncertainty and Increase Conversion" lays out the steps to assess your readiness for AI voice and start your exploration into AI voice for e-commerce. Discover why AI voice matters, how it enhances customer experience, increases conversion rates and reduces costs by handling common customer queries.
Master Adobe's Agentic AI
“From Promise to Performance: Helping You Master Adobe's Agentic AI Capabilities” is an essential guide for anyone seeking a proven partner to implement Adobe's sophisticated AI solutions. Download the guide to get the playbook for deploying agentic AI, proving the ROI of your Adobe investment, and leading your industry in the new era of autonomous marketing.
AI Build or AI Buy
Should your organization build its own AI marketing solutions, or should you partner with experts to develop them? “Unlock AI in Marketing: Partner or Build – And How to Start,” by Alan Davies, Head of Client Business Transformation at WPP and Global Consulting Lead at VML, explores the trade-offs behind the build-vs-partner decision and offers a practical roadmap to help brands act with confidence in a fast-evolving landscape.
The Future of AI Shopping
Today, AI-powered shopping assistants like Amazon Rufus are transforming product discoverability and conversion in the era of agentic AI. Our new whitepaper "Beyond the Search Bar: How AI Assistants like Rufus are Redefining the Future of Digital Shopping" lays out the steps for brands to adapt their content strategies to win in the era of agentic AI.
Winning the M2M Marketing Future
As we enter the Machine-To-Machine Agentic AI era, proactive AI agents will disrupt how audiences discover, shop, buy, live and work. "Have My Agent Call Your Agent: Winning the Machine-To-Machine Marketing Future" shows you how to prepare for Agentic AI and why algorithms, not people, are the new gatekeepers.
Holiday Sales Playbook
To optimize your digital shelf and prepare for agentic commerce this holiday season, "The Marketplace Holiday Playbook: Why Black Friday Starts in the Algorithm" shows you how to master the marketplace algorithms to ensure holiday shoppers find your products discoverable, shoppable, and recommendable.
How Data Readiness Fuels AI Growth
AI is redefining business transformation, but its impact depends on the quality of the data behind it. "From Data to Dominance: How Data Readiness Fuels AI Growth" explores how clean, connected and accessible data turns AI into a measurable growth engine and how data readiness empowers faster, more accurate and scalable AI adoption.
Chaos to Clarity
AI is no longer a future trend, but a competitive necessity. Fragmented and inconsistent data is what prevents brands from moving from AI experimentation to real, measurable impact. “From Chaos to Clarity Through AI: Turning Data, Insights and Intelligence Into Measurable Brand Growth” is here to help you conquer that chaos.
AI-Powered Content Supply Chain
In today's fragmented digital landscape, enterprise marketing leaders face a critical challenge: scaling content production without sacrificing brand consistency or budget. "AI Powered Content Supply Chain for the Enterprise" unpacks how to reinvent your enterprise content supply chain with AI and navigate the factors that hinder growth.
Choose VML for your digital transformation services.
The business landscape is more unpredictable than ever. Rapid technological development, shifting market dynamics and ever-increasing customer expectations demand a new approach. As your digital transformation partner, VML Enterprise Solutions helps global enterprises navigate this complexity. We integrate cutting-edge technology, data-driven insights, and human-centered design across your core business functions to unlock growth and a clear enterprise transformation ROI.
How we 'Unlock' your potential:
- Leverage technology, data and AI to drive business transformation
- Solve complexity across your entire consumer ecosystem
- Provide end-to-end capabilities from strategic diagnoses to digital commerce implementation
- Empower teams to deliver innovative creative ideas and collaborate on partnership
- Deliver world-class technology services with global expertise and regional focus from over 7,000 people in 40 offices across 30 countries
- Build connected brand experiences that drive growth
Get in touch:
Powered by our 26,000 talented people across more than 50 markets, VML designs the strategies and builds the infrastructure modern leaders need to thrive in an AI-enabled marketplace.
Unlock in the News
How to Scale AI-Powered Personalization Without Losing Your Brand
By Chase Howell, Group Director, VML Strategy