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The Future of AI Shopping

VML's new Unlock whitepaper reveals how agentic AI like Amazon Rufus is redefining digital shopping and lays out the steps to win in conversational commerce

Author
Marianna Chatzopolou, Business Director, Content, VML Marketplaces

Today, AI-powered shopping assistants like Amazon Rufus are transforming product discoverability and conversion in the era of agentic AI.

According to VML’s Future Shopper 2025 report, 48% of consumers are excited about a world where their AI can talk to a brand’s AI to get them the products they want, and 47% of consumers love how retailers are starting to use AI. Amazon Rufus is redefining digital shopping by making it more conversational, personalized and efficient – rapidly accelerating the AI-powered future of commerce

Our new whitepaper "Beyond the Search Bar: How AI Assistants like Rufus are Redefining the Future of Digital Shopping" lays out the steps for brands to adapt their content strategies to win in the era of agentic AI. 

Download our "Beyond the Search Bar" whitepaper

A roadmap for agentic AI success

Our whitepaper provides a strategic framework for AI optimization for brands where you'll discover: 

  • How agentic AI like Amazon's Rufus acts as a new gatekeeper in AI product discovery
  • Actionable steps to structure product data and visual content for conversational AI
  • Strategies to leverage customer reviews to increase visibility within AI recommendation engines
  • Key trends shaping the future of digital shopping, from autonomous agents to hyper-personalization 

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