Client & Business Specialist
Client & Business Specialist
VML
Department: Client & Business Leadership
Location: Buenos Aires, Argentina
Last Updated: ${ new Date('2025-05-29T17:53:02-04:00').toLocaleDateString() }
Requisition ID: 10306
Who We Are:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
As a Client & Business Specialist, you’ll play a key role within the Regional Offshore LATAM team, acting as the main liaison between North America (NA) requests and LATAM talent. Your mission is to ensure the right resources are assigned to the right projects, lead regional strategic initiatives, and support business development efforts across the region.
Key responsibilities include:
Resourcing
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Serve as the primary point of contact for resourcing requests from NA.
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Coordinate with LATAM offices to assign the best talent for each project.
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Ensure timely and high-quality delivery of work.
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Anticipate potential resourcing gaps and proactively address them.
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Maintain visibility on talent availability and skills across the region.
Special Projects & Growth
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Lead and manage key regional initiatives aligned with growth strategy.
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Define project scope, timelines, deliverables, and budgets.
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Track progress, identify risks, and ensure successful project completion.
Pitches & Business Development
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Support or lead regional and local pitches.
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Collaborate with NA teams to bring regional insights and perspectives.
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Contribute to pitch presentations and participate in client meetings.
LATAM Talent Pool Oversight
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Monitor and optimize resource allocation across the region.
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Track workload and utilization of the LATAM team.
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Support team development and foster a high-performance culture.
Stakeholder Management
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Build strong relationships with leaders across NA and LATAM.
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Facilitate effective communication between diverse teams and working cultures.
Reporting & Insights
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Report on KPIs related to resourcing, performance, and talent utilization.
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Analyze data to identify trends and areas for improvement.
Who You Are
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You bring 5+ years of experience in similar roles (resourcing, project management, operations, client service), preferably in creative or consulting environments.
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You are fluent in English, both written and spoken.
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You have proven ability to manage resources, projects, and stakeholder relationships.
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You are both strategic and hands-on, highly organized, and deadline-oriented.
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You’re a collaborative leader who thrives in dynamic, multicultural environments.
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You’re comfortable working with tools like Excel, PowerPoint, Asana, Jira, or similar.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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