Job Summary:

The Account Director is a critical leadership role within the Account Management team, responsible for building and nurturing strong client relationships, driving business growth, and leading a team of Account Managers. This role requires a strategic thinker with a proven track record of success in managing large accounts, developing innovative solutions, and delivering exceptional results. The ideal candidate will possess a deep understanding of the marketing and advertising landscape, particularly within the Aviation, Tourism, and Retail sectors, and have a passion for building high-performing teams.

Responsibilities:

Client Relationship Management:

• Serve as the primary point of contact for key client accounts, building and maintaining strong, long-lasting relationships based on trust and mutual respect.
• Proactively understand client business objectives, challenges, and opportunities, and develop strategic solutions to meet their needs.
• Regularly communicate with clients, providing updates on project progress, performance metrics, and industry trends.
• Anticipate client needs and proactively identify opportunities to expand the scope of services.
• Manage client expectations and ensure client satisfaction.

Team Leadership and Development:

• Lead, mentor, and develop a team of 4-5 Account handlers, providing guidance, support, and performance feedback.
• Foster a collaborative and high-performing team environment, encouraging creativity, innovation, and continuous improvement.
• Conduct regular team meetings to discuss project updates, share best practices, and address any challenges.
• Identify training and development opportunities for team members to enhance their skills and knowledge.
• Delegate tasks effectively and empower team members to take ownership of their responsibilities.

Business Development and Growth:

• Identify and pursue new business opportunities within existing client accounts and through new client acquisition.
• Lead the development of compelling proposals and presentations for new business pitches.
• Participate in industry events and networking opportunities to build relationships and generate leads.
• Stay up-to-date on industry trends and competitive landscape to identify new opportunities for growth.
• Drive revenue growth by identifying and selling additional services to existing clients.

Strategic Planning and Execution:

• Develop and implement strategic account plans that align with client business objectives and company goals.
• Oversee the development and execution of marketing campaigns, ensuring they are on time, on budget, and deliver measurable results.
• Lead the development of proactive creative briefs, providing clear direction and inspiration to the creative team.
• Manage the production process, including shoots, ensuring quality and adherence to brand guidelines.
• Analyze campaign performance data and provide insights and recommendations for optimization.

Internal Collaboration:

• Collaborate effectively with internal teams, including creative, strategy, media, and production, to deliver integrated marketing solutions.
• Communicate effectively with senior management, providing updates on account performance and business development opportunities.
• Participate in internal meetings and contribute to the overall success of the company.

Role Requirements:

• Must be based in the Kingdom of Saudi Arabia (KSA).
• Must be a Saudi National or hold a transferable Iqama.

Desired Skills and Experience:

• Minimum of 7-8 years of experience in a client-facing role within an advertising agency or marketing organization.
• Proven experience working with clients in the Aviation, Tourism, and Retail sectors.
• Experience leading and managing a team of at least 4-5 team members.
• Demonstrated ability to drive business growth, attract new clients, and develop successful proposals and pitches.
• Strong understanding of the marketing and advertising landscape, including digital marketing, social media, and traditional media.
• Excellent communication, presentation, and interpersonal skills.
• Strong leadership skills with a growth mindset and a passion for developing talent.
• Ability to lead on proactive creative briefs, production, and shoots.
• A team player with a collaborative and positive attitude.
• Proficiency in English and Arabic is highly preferred.

Additional Considerations:

• Industry Knowledge: Deep understanding of the cultural nuances and business practices within the KSA market.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management software.
• Problem-Solving: Ability to identify and resolve complex problems quickly and effectively.
• Negotiation Skills: Strong negotiation skills to secure favorable terms with clients and vendors.
• Adaptability: Ability to adapt to changing priorities and work effectively in a fast-paced environment.
• References: Excellent references from previous employers and clients

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