In an increasingly competitive market, understanding what drives consumer loyalty is fundamental. The old formula of accumulating points is no longer enough. The Latin American consumer has evolved: they are now a "smart shopper" who compares, demands value, and, above all, seeks fluid and frictionless experiences. 

This report deeply analyzes the attitudes, expectations, and behaviors of consumers in the region regarding loyalty programs, revealing a unique opportunity for brands that manage to align their strategies with what the customer truly needs.

Discover the keys to connecting with the Latin American consumer and building loyalty programs that truly generate value, engagement, and growth for your business, by downloading our report.(Reports for Mexico, Argentina, Colombia, Peru, and Chile will be available soon).

Let's talk about how we can boost your customer loyalty

Ernest riba chief strategy officer vml latam 900x506

Ernest Riba

Chief Strategy Officer Latam

CONTACT ERNEST
Eliana Kaplan BN

Eliana Kaplan

Chief Growth Officer

CONTACT ELIANA
Nico BN

Nicolás Díaz

Growth and Marketing Director Latam

CONTACT NICOLÁS
Glenda

Glenda Kok

Chief of Technology Business Latam

CONTACT GLENDA

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