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VML Talks #4

Customer relations in the age of self-care and AI in customer journeys

Discover our latest webinar on “Customer Relations in the Age of Self-Care and AI”!

Autonomy, immediacy, personalization: consumer expectations are changing fast! How can brands respond? By rethinking their customer journeys through self-care and AI.

A practical discussion with our speakers Christelle JOSSE and Jacques-Henri Valla from VML Consulting, Adrien Lesage and Anaïs Lebouc from DialOnce, and a testimonial from our guest Laetitia Penaud, Head of Data and AI at CASDEN Banque Populaire.

VML TALKS 4 La Relation Client à lère de la selfcarisation et de l IA dans les parcours 20251211 105827 UTC Meeting Recording

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