In a tough economic environment, escalating commercial pressures have left many mature businesses with less of an incentive to invest in new digital technologies.
This, coupled with an additional focus on driving up efficiency, means that digital & IT teams are having to work harder to unlock value from previous technology investments. Typically, that’s due to a mix of low user adoption, legacy business processes, limited capabilities and poor data.
And it’s only set to get tougher, with leaner teams, growing business pressures, and an expectation to do more with less. Less resource, investment and time. It’s little surprise we frequently hear the following challenges: