Not just the Amazon effect how marketplaces are taking over the world
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Not just the Amazon effect: how marketplaces are taking over the world

Nothing says ‘success’ quite like a brand name entering the common vernacular
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Image of a cream-colored luxury suite with a high table, coffee table, a loveseat and an armchair. The room sits adjacent to sliding doors and a balcony with scenic views.
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Intimate luxury

High-end brands are taking exclusivity to another level for their top consumer bases.
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At right, an orange blow up tent display with one fair-skinned woman standing and one sits in a reclining chair. Plants and greenery separate them from a fogged-glass tent display with a curtain pulled aside to reveal a massage table within.
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Wellness retail

Luxury retail departments are evolving into wellbeing destinations.
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A large group of Black women sit peacefully in the sunlight against a backdrop of trees and mountains. The women have their eyes closed, meditating.
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Inclusion’s Next Wave: Vocabulary

Key terms to know and understand when adopting inclusive practices.
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Two Black men sitting in the grass, exchanging a tender glance
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Intersectional storytelling

Diversity goes beyond the screen as the focus shifts to change behind the scenes, too.
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Digital innovation matters to your customers heres why
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Digital innovation matters to your customers. Here's why

Retail has become a hotbed of technological innovation, and the retail landscape is changing rapidly in what feels like a continuous state of digital revolution
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Four people in wheelchairs and two people standing on the edge of a mountain. They are smiling at the camera and a sunset is in the background over more mountains.
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Accessible travel

The travel industry is getting an inclusive and accessible upgrade.
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HERO Meta Kawn Twitter
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Muslim-centered metaspaces

Social and cultural practices are extending into the metaverse, and Muslim consumers are calling for spaces that respect and represent their faith.
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Were all online today but brands and retailers need to think omnichannel
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We're all online today, but brands and retailers need to think omnichannel

Brands and retailers need to look beyond ‘digital’ strategies and start thinking in terms of robust, holistic omnichannel retail strategies
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HERO glass mask 2
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Digital identities

Identities are becoming more fluid, crossing physical and digital spaces, and consumers are looking for products to reflect that.
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HERO selfridges
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Multiversal design

Dreamlike, otherworldly design is reimagining physical spaces for a new era of creativity.
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HERO Alex Box headshot
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Dr. Alex Box, identity designer and beauty futurist

"I see identity design as the next important step to how we communicate and interpret multiple selves in the metaverse."
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HERO vistajet fleet
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Supercharged travel

Luxury travelers are making every second of their trip count by booking eventful escapades on their way to their final destinations.
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HERO block buddies collection
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Sophisticated play

Gen Alpha is creating on a more mature, refined level than previous generations.
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HERO Volodymyr Zelenskyy
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The AI Summit London 2022

AI advances promise to ‘change the lives of billions.’
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CogX 2022: Key Trends

The CogX Festival 2022 theme "How do we get the next ten years right?" explored the changing nature of identity in an increasingly virtual-first world.
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